LevelUp Casino Login and Sign-Up Help

This is a help guide, not a login form. To sign in, open LevelUp Casino through the button below and use Login in the top menu. Below you’ll find how to register, how to reset your password, and what to do when you can’t get in.

Go to LevelUp Casino

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How to create a LevelUp account

  1. Choose Sign up on the casino site. You can also continue with Google.
  2. Enter your email and a password. The email can’t be changed later.
  3. Choose your country and currency. AUD is available.
  4. Confirm you are 18 or over and accept the terms.
  5. Make your first deposit (from A$20) to claim a welcome tier. No code is needed.

Only one account per person is allowed. Accounts sharing an address, household, IP address or device are treated as duplicates. You can add more currencies later under Profile › Add currency.

How to log in

  1. Open LevelUp Casino and choose Login.
  2. Enter your email and password, or continue with Google if you signed up that way.
  3. On Android you can also log in through the LevelUp app.

Login problems and fixes

Forgot your password

Use Forgot password on the login form, enter your email and choose Reset password. A reset link arrives by email. Check your spam folder.

Account locked after a withdrawal request

If identity checks aren’t completed within two weeks of the casino’s request, the account is locked. Send your photo ID and proof of address, then contact support.

Account closed as a duplicate

Accounts that share a household, IP address or device can be treated as duplicates. Contact support rather than opening a new account.

Still stuck

Support is available 24/7 by live chat and email.

Verify early

Withdrawals stay pending until verification is complete. Upload a government photo ID and proof of address (a utility bill or bank statement) soon after registering. See payments and verification.

See also: full LevelUp review · bonus and promo codes.

Frequently asked questions

Click “Forgot password” on the login form, enter your email and choose “Reset password”. You’ll get an email with a link to set a new one. If it doesn’t arrive, contact support by 24/7 live chat.

No. The operator says the email address can’t be changed after registration, so sign up with an address you’ll keep.

No. One account is allowed per person. Accounts sharing an address, household, IP address or device count as duplicates and can be closed, with winnings forfeited.