LevelUp Casino Review for Australian Players
LevelUp suits players who want to play in A$, start from a A$20 deposit and collect weekly loyalty rewards. It suits less those planning large, fast withdrawals: payouts are capped at A$15,000 a month.
LevelUp Casino is an online casino run by Novatrix SRL under a Tobique Gaming Commission licence. It accepts Australian dollars and has a tiered welcome offer that starts from a A$20 deposit. This review covers what a new player goes through, from sign-up and verification to the bonus, wagering and withdrawals. Every figure comes from the operator’s own terms and pages, checked on 9 October 2026.
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LevelUp Casino at a glance
| Operator | Novatrix SRL (Costa Rica, reg. no. 3-102-893958) |
|---|---|
| Licence | Tobique Gaming Commission, no. 0000002 per the operator’s terms; B2C licence valid until 13 March 2027 on the commission’s register |
| Welcome offer (1st deposit) | 150% up to A$1,000 + 50 FS, 175% up to A$1,500 + 75 FS, or 200% up to A$3,000 + 100 FS |
| Full welcome package | Advertised as up to A$20,000 + 500 FS across the welcome levels |
| Minimum deposit | A$20 |
| Wagering | 40x by default; max bet A$85; 14 days to complete |
| Promo code | Not needed for the welcome offers |
| Minimum withdrawal | A$10 |
| Withdrawal limits | A$3,000 / day, A$7,500 / week, A$15,000 / month |
| Processing | Within 72 hours of approval; bank transfers within 3 business days |
| Currencies | AUD, EUR, USD, CAD, NOK, NZD, ZAR, INR + 11 cryptocurrencies |
| Loyalty | 12 levels; weekly cashback from Level 4 |
| App | Android APK; mobile site for iPhone |
| Support | 24/7 live chat and email |
Pros and cons
- You can hold your balance in A$, with eight fiat currencies and 11 cryptocurrencies available.
- The welcome offer starts from A$20, and you choose the tier that fits your deposit.
- No promo code is needed for the welcome bonus.
- Weekly cashback from loyalty Level 4, rising to 15% at Level 12.
- The licence holder is listed on the Tobique Gaming Commission’s public register, and disputes can go to an external body (EGIS).
- Deposit, loss and wager limits, cooling-off and self-exclusion are built into the account.
- Withdrawals are capped at A$3,000 a day and A$15,000 a month.
- 40x wagering by default, and table, live and instant games don’t count towards it.
- No-deposit winnings are capped at A$75 and need a deposit wagered 3x before you can cash out.
- Identity checks must be finished within two weeks or the account is locked.
- NetEnt and Amatic games aren’t offered in Australia under the operator’s terms.
- The Android app is a direct APK download, and we found no iOS app.
Signing up and verification
Registration asks for an email, a password, your country and currency (AUD is available), plus confirmation that you are 18 or over. Google sign-in is also offered. Choose your email carefully, because it can’t be changed later. Only one account is allowed per person; accounts sharing an address, household, IP address or device count as duplicates. Step-by-step help is in our login and sign-up guide.
Verification (KYC) is where most delays come from, so it pays to do it early.
LevelUp asks for:
- a government-issued photo ID: passport, driver’s licence or national ID
- proof of address, such as a utility bill or bank statement
- sometimes, proof of your payment method, a phone call or a video check
Withdrawals stay pending until verification is complete. If the operator can’t verify you within two weeks of asking, the account is locked. Players who want to use Bitcoin must verify before they can deposit or bet with it.
Welcome bonus
Your first deposit unlocks one of three tiers. Once you activate one, the other two close, so pick the one that matches the deposit you were planning anyway.
| Deposit | Match | Max bonus | Free spins |
|---|---|---|---|
| A$20+ | 150% | A$1,000 | 50 |
| A$50+ | 175% | A$1,500 | 75 |
| A$100+ | 200% | A$3,000 | 100 |
Further welcome levels follow the first deposit. The operator advertises up to A$20,000 + 500 free spins across the whole package, but it doesn’t publish the level-by-level breakdown on its open pages.
What the terms mean in practice:
- Wagering: 40x unless the offer says otherwise. For example, a A$100 bonus means placing A$4,000 in bets before it converts to cash.
- Max bet: A$85 per spin or round while wagering.
- Time limit: 14 days from when the bonus is credited.
- Free spins: credited 24 hours after the deposit. Spins attached to a cash match carry 40x wagering and a A$50 maximum win.
- Games: pokies count, some at a reduced rate. Table, live dealer and instant games don’t count, and jackpot games can’t be played with bonus money.
Full terms, no-deposit offers and loyalty codes are on our LevelUp bonus and promo code guide.
Promotions and loyalty
After the welcome offer, value comes from regular promotions and a 12-level loyalty program:
- Daily Cash Drops: four drops of $150 each day, as the operator lists them. A $1 bet during a drop window (07:00–09:00, 09:00–11:00, 11:00–13:00 or 17:00–19:00 UTC) enters you, and there are no win limits.
- Weekly cashback: from Level 4, credited on Mondays. It starts at 3% and rises to 15% at Level 12, where it needs only 1x wagering.
- Monthly Cash Fuel: a 100% reload from Level 7 with the code MCFUEL.
- Weekly free spins: a package tied to your loyalty level, claimed with the code WEEKLYFS.
- Refer a friend: A$50 when a friend you invite deposits A$25 or more.
Deposits and withdrawals
The minimum deposit is A$20, and the minimum withdrawal is A$10. The operator aims to process withdrawals within 72 hours of approval, and bank transfers within 3 business days. Limits apply per player:
| Period | Maximum withdrawal |
|---|---|
| Per day | A$3,000 |
| Per week | A$7,500 |
| Per month | A$15,000 |
Higher VIP levels can get exceptions, and progressive jackpot wins are paid in full outside these limits. Winnings from real-money play are capped at €250,000 or the equivalent. For bank transfers, intermediary banks may add fees of up to about €16.
Accepted currencies are AUD, EUR, USD, CAD, NOK, NZD, ZAR and INR, plus BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, TRX and SOL. The operator doesn’t list its payment methods on its open pages. The cashier shows what’s available once you have an account. See LevelUp payments and withdrawals for the full rules.
Games
The lobby is built around pokies, with live casino tables and instant games alongside. Titles from BGaming, Evoplay, BSG, Platipus, Gamzix, Turbo Games, Mascot, Booming, Onlyplay and others appear in the Australian lobby. The operator doesn’t publish a total game count, so we don’t quote one.
Two things to know before you choose games. NetEnt and Amatic titles aren’t offered in Australia under the operator’s terms. And if you’re playing with a bonus, table, live dealer and instant games don’t count towards the rollover.
Mobile and app
LevelUp offers an Android app as a direct APK download (version 2.2.2 when we checked) from its app page, not from Google Play. The App Store and Google Play buttons on that page lead back to the same page, and we found no iOS app. iPhone and iPad players use the mobile site. Install steps and safety tips are in our LevelUp app guide.
Licence, safety and support
LevelUp Casino is owned and operated by Novatrix SRL, registered in Costa Rica (no. 3-102-893958). Its terms state licence no. 0000002 from the Tobique Gaming Commission. The commission’s public register lists Novatrix S.R.L with a B2C licence valid until 13 March 2027. Complaints go through the casino first, then to EGIS, an alternative dispute resolution body that works under the commission’s rules.
Responsible-gambling tools are in the account settings: deposit, loss and wager limits by day, week or month, a cooling-off period from one week to six months, and self-exclusion from six months up to indefinitely. Support is available 24/7 by live chat and by email. More detail is in Is LevelUp Casino legit?.
Verdict
LevelUp Casino is a straightforward choice if you want to play in A$, like choosing your welcome tier, and will use weekly loyalty rewards. The terms are published and specific: 40x wagering, a A$85 max bet, 14 days, and withdrawal caps of A$3,000 a day and A$15,000 a month. Those caps, the two-week verification deadline and the lack of an iOS app are the main trade-offs. Read the bonus terms before you deposit and finish verification early.
18+. Gambling can be addictive. Please play responsibly. Responsible gambling help.