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Privacy Policy

Last updated: July 2025

This Privacy Policy explains how levelupcasino-au.com ("we", "our", "us") collects, uses, stores, and protects your personal information when you visit this website. By using this site, you agree to the practices described below.

1. Information We Collect

We may collect the following categories of information:

  • Usage data – IP address, browser type, pages visited, time spent on pages, referring URL, and device information collected automatically via server logs and analytics tools.
  • Contact information – Name and email address if you submit our contact or review form.
  • Cookie data – Preferences and session identifiers stored in your browser (see Section 5).

2. How We Use Your Information

We use collected data for the following purposes:

  • To operate, maintain, and improve the website.
  • To analyse user behaviour and traffic patterns using anonymised analytics.
  • To respond to contact form submissions.
  • To detect, investigate, and prevent fraudulent or unlawful activity.
  • To comply with applicable legal obligations.

3. Legal Basis for Processing (GDPR / Australian Privacy Act)

Where applicable, we process personal data under one or more of the following legal bases:

  • Legitimate interests – Operating a content website and analysing usage patterns.
  • Consent – When you submit a form or accept non-essential cookies.
  • Legal obligation – When required by law.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share data with:

  • Analytics providers (e.g. Google Analytics) in anonymised or aggregated form.
  • Hosting providers who process data solely on our behalf under data processing agreements.
  • Law enforcement or regulatory authorities when legally required.

5. Cookies

We use the following types of cookies:

  • Essential cookies – Required for the site to function correctly (e.g. session management).
  • Analytics cookies – Help us understand how visitors interact with the site (e.g. Google Analytics). These are only set with your consent.
  • Preference cookies – Remember your settings and choices across visits.

You can disable cookies in your browser settings at any time. Disabling essential cookies may affect site functionality.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Analytics data is typically retained for 26 months before automatic deletion.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of access – request a copy of the data we hold about you.
  • Right to rectification – request correction of inaccurate data.
  • Right to erasure – request deletion of your data where no legitimate basis exists.
  • Right to restrict processing – request that we limit how we use your data.
  • Right to data portability – receive your data in a machine-readable format.
  • Right to object – object to processing based on legitimate interests.

To exercise any of these rights, please contact us at the address provided in Section 9.

8. Third-Party Links

This website contains links to third-party sites, including LevelUp Casino. We are not responsible for the privacy practices of those sites. We encourage you to review their respective privacy policies before providing any personal information.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

  • Email: privacy@levelupcasino-au.com
  • Response time: We aim to respond within 30 days.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be reflected by an updated "Last updated" date at the top of this page. Continued use of the site following any changes constitutes acceptance of the revised policy.